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Casey Family Programs

Casey Family Programs, an Equal Opportunity Employer, is a national operating foundation that provides and improves—and ultimately prevents the need for—foster care. We value a diverse and culturally competent workplace. We have an opening for an Administrative Specialist and Help Desk Analyst at our headquarters office in downtown Seattle. These are full-time, regular, exempt positions. To see complete job descriptions and requirements, please visit our website at www.casey.org.

To apply please send resume with cover letter to jobs@casey.org. In the subject line of the email please include the Job Title, State, and City. Resumes are accepted in plain text or Microsoft Word format or fax your resume with a cover letter indicating which position you are applying for, to (866) 321-9666.

Available Positions

Analyst/Administrative Specialist

Administrative Specialist

Help Desk Analyst

•Analyst/Administrative Specialist

SUMMARY DESCRIPTION

Responsibilities are: To work with the Directors and Chief Investment Officer to work with department analysts to assure information on investments is complete and correct and puts the investment reports together; develop and monitor the department budget. The Administrative Specialist also provides administrative and project support to CIO, as well as managing travel, meeting logistics, filing and other administrative support functions.

Qualifications:
Bachelor’s degree or 5 years equivalent relevant experience and a minimum of three years experience in an equivalent executive support position. Other requirements: Strong writing and numerical data reporting skills; project management experience; budget and resource allocation experience; strong MS Office skills (Word, Excel, Powerpoint and Outlook) are required.

•Administrative Specialist

SUMMARY DESCRIPTION

This position supports an executive and team with filing, travel management, meetings coordination and other administrative duties. It requires travel locally and/or nationally for meetings and conferences; often requires workweeks in excess of 40 hours; and requires evening or weekend work as needed. Qualified applicants will have a bachelor’s degree or at least 3 years experience in an executive support position.

•Help Desk Specialist

SUMMARY DESCRIPTION

This position provides accurate, timely, quality resolution to issues related to Casey computers, access, software and identified supported products/systems. Researches, resolves, and responds to support requests received via telephone calls, electronic mail, printed requests or escalations, and provides resolution utilizing current TS tools according to established standards. To qualify, applicants should have a 4-year technical degree in a computer related field or the equivalent in work experience. A minimum of 2 years experience providing help desk telephone support. A solid understanding of the desktop computing environment, including but not limited to Windows2000 and XP Professional (Dial-up, security, standalone & networked, network protocols, file and print services), MS Office Products (Word, Excel, Access, Outlook, Project) and a basic understanding of client-server configuration and related components required. An understanding of LAN/WAN concepts and the ability to troubleshoot problems that could be a result of networking issues. An understanding of Windows server concepts and the ability to troubleshoot problems that could be a result of server issues.

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