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Participant Navigator/Case Manager

  • Full Time
  • Seattle, WA
  • This position has been filled

Website Urban League Of Metropolitan Seattle

The Urban League of Metropolitan Seattle is seeking qualified applicants for the position(s) of Career Bridge Job Developer.

About the Urban League of Metropolitan Seattle (ULMS)

The Urban League of Metropolitan Seattle is a 501(c)(3) not-for-profit organization with 82 years of activism and community experience in the heart of Seattle’s Central District. The League has historically focused its community work in the areas of education, employment, health and housing with a focus on Seattle’s disenfranchised African-American community. As economic cycles created large disparities in our class system, prison and high school drop-out rates for communities of color rose and neighborhoods suffered from gentrification. The Urban League is committed to working with Seattle’s communities to face these challenges head on. The ULMS also recognizes that communities of color share many similar struggles including but not limited to institutional racism, classism, gender and LGBT discrimination. The Urban League of Metropolitan Seattle is committed to working across the board with diverse communities in order to help make Seattle a more equitable and prosperous place to live.

About Career Bridge

Career Bridge began in 2012, following a spate of gun violence and deaths in Seattle. Career Bridge was initially developed and piloted as a collaborative effort between the City of Seattle and community partners to address the disproportionate rates of violence and trauma research showed to be experienced by men of color, particularly African American men.

Career Bridge was created to connect African-American men and other men of color who experience multiple barriers to employment, education and training with jobs, and other necessary support. Originally managed jointly by the City of Seattle’s Office of Economic Development and Human Services Department, Career Bridge was developed through an ongoing partnership with community sponsors and supporters (a network of formal and informal groups with strong ties and existing relationships within the community). This innovative and community-driven model recognizes and builds on the strengths of existing community networks. Strong personal relationships, grassroots implementation and participant empowerment through shared leadership and accountability differentiate Career Bridge from other services provided to its target population.

Career Bridge was piloted in late 2012 through the end of 2013. In its first year, the project focused on African American men who faced multiple barriers, including former incarceration, limited work history, and low levels of education. In late 2013, the Urban League of Metropolitan Seattle (ULMS) was selected through an open and competitive process to administer the continued implementation, development and potential expansion of the original Career Bridge Program model.

The Career Bridge Program model brings together workforce training, social services, as well as grassroots community support networks in order to provide a relevant and comprehensive approach to assist participants attain the abilities and skills needed to achieve short-term economic and personal stability. Using a cohort model, individuals enter and progress through Career Bridge as a group. Participants benefit from the mutual motivation, encouragement and collaborative learning that occurs within a cohort model. Participants’ peers also become an important part of their network of support.

  • Participant Enrollment, Intake and Assessment Process
  • Schedule, facilitate and manage the enrollment process for the Career Bridge Job Readiness Program
  • Ensure Career Bridge candidates have been accurately assessed as a viable candidate for the program; including but not limited to the review of the candidate’s barriers to employment, housing and financial stability
  • Ensure Career Bridge participants have completed enrollment forms and have identified and addresses all barriers at the time of enrollment/intake
  • Case Management/Participant Support Fund
  • Oversee ongoing participant support and case management efforts
  • Provide administrative, financial, and operational oversight of participant support fund
  • Develop community resources and linkages with community providers to supply resources such as housing, childcare assistance, and other family supports
  • Submit, review, maintain and manage all participant support services funds requests including monitoring the utilization and balance of available funds
  • Respond to all requests from active participants within two business days
  • Based on participants’ individual needs assessment, identify and refer participant to community resources
  • Support participant through referral process including completion of required paperwork
  • Complete necessary follow-up in order to ensure participant’s completion of process and access of services
  • Participant Tracking and Accountability
  • Maintain case notes of participant’s activities, referrals, and support services received
  • Communications
  • Maintain contact with participants and sponsors regarding general status and to provide information on meetings and other opportunities on a regular basis
  • Support job developer as necessary to ensure participant responsiveness and to address job search or job-related issues as well as job or career related training/education programs.
  • Other Duties as Assigned

Occasional evening and weekend work will be required.

WORK ENVIRONMENT: Standard office environment at Urban League of Metropolitan Seattle, 105 – 14th Avenue Suite 200, Seattle, Washington 98122. Evening and weekend work may be required.



Urban League of Metropolitan Seattle is an Equal Employment Opportunity Employer

Job Type: Full-time

Salary: $18.00 to $22.00 /hour

Job Location:

  • Seattle, WA

Required education:

  • Bachelor’s

Required experience:

  • working with individuals with criminal histories: 2 years
  • working with Veterans: 1 year
  • working with diverse populations: 2 years
  • Case Management: 2 years